FAQ

What is your return policy?

We offer refunds only in exceptional cases of manufacturing defects. Our primary return policy is to exchange the product, provided it is unused, with intact tags and in its original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I change or cancel my order once I've placed it?

If you wish to make changes or cancel your order, please contact us within 12 hours of placing your order.
Once your order has been processed, it may no longer be possible to make changes.

Do you ship internationally?

Yes, we ship internationally to Italy, Spain, France, the United Kingdom, and China.
Delivery times may vary depending on the destination country.

How long will it take to receive my order?

Orders are usually processed within 2 business days. Shipping times vary by location, but most customers receive their orders within 4-8 business days.

Any delays may be caused by logistical factors beyond the control of NoScope Shop .

Is shipping free?

Yes! We offer free shipping on all orders.

Can I track my order?

Absolutely! Once your order ships, you'll receive a tracking number via email. Use this number to track your package on our website or the courier's website.